Note: This is required when using an on-premises directory and also requires the configuration of step 1b. On the Password reset – On-premises integration blade, and configure the password write back configuration and click Save On the Password reset – Customization blade, configure the customization settings and click Save On the Password reset – Notifications blade, configure the notification settings and click Save #FORGOTEEN PASSWORD WIZARD REGISTRATION#On the Password reset – Registration blade, configure whether or not to require users to register when signing in and click Save Note: Make sure that you have at least as many methods available to users as you have required to reset. On the Password reset – Authentication methods blade, select the number of required methods to reset and the available methods to user and click Save On the Password reset – Properties blade, select All and click Save Open the Azure portal and navigate to Azure Active Directory > Password reset The following seven steps walk through the relatively simple configuration to enable SSPR. Without SSPR enabled, and still configuring the Reset password option, the user will receive a message that SSPR is not enabled for the user and that the user should contact the administrator. The first step is to enable SSPR, as it’s the starting point for enabling the Reset password option from the login screen. The first step is to enable SSPR and the second step is to configure the Reset password option. As the configuration of the actual settings requires SSPR to be enabled, I divided the configuration into two steps. Let’s continue by having a look at the required configuration, to enable the Reset password option from the login screen. The user wants to unlock their account without administrator intervention by using their authentication methods. Self-service account unlock: The user is unable to sign in with their password and has been locked out.Send an email to a validated secondary email account.Make a phone call to a validated mobile or office phone.
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